Case events

What this page lists

These are the events that reach you — the ones that appear on your timeline, plus the few that reach you another way and are called out where they occur.

A case records much more than this. The rest is marked internal and kept for audit and compliance rather than shown; see Events you will not see at the end.

What each event means

The timeline groups events into two phases, the same two the product uses: Pre-submission — everything up to the application being filed — and Post-submission, everything that happens afterwards. The boundary is the day the application was submitted.

The Needs you column is the part worth reading. Most of a timeline is a record of things that happened, not a list of things to do.

Pre-submission

Getting set up

Event	What it means	Needs you
Case created	The case was opened.	No
Applicant added	Someone was added to the case — you, a spouse, a dependant.	No
Application created	An application was started inside the case.	No

Profile and EOI

For programmes where you sit in a pool before applying.

Event	What it means	Needs you
Profile / EOI submitted	Your profile entered the pool.	No
Score recorded	A score was recorded against your profile.	No
Invitation received	You were invited to apply.	Yes — an invitation carries a deadline
Profile / EOI expired	The profile reached the end of its life in the pool.	No
Profile / EOI withdrawn	The profile was withdrawn from the pool.	No

Documents and the package

Event	What it means	Needs you
Document accepted	A file you provided was accepted.	No
Changes requested on a document	A file came back needing changes.	Yes — open the requirement and provide a corrected file
Package ready for your review	A submission package is waiting for you to look at it.	Yes
Package confirmed for filing	You confirmed the package. It is locked.	No

Messages are not timeline events

Messages on a case are recorded as events, but deliberately kept off the timeline — otherwise a busy conversation would bury everything else. You read them where they belong, in the conversation on the case or on the requirement itself. See Messages on a case.

Post-submission

The application itself

Event	What it means	Needs you
Application submitted	The application was filed. The checklist locks at this point, and this is the boundary between the two phases.	No
Application acknowledged	Receipt was acknowledged.	No
Application under review	The application moved into review.	No
Application reopened	Post-submission work was opened on the application.	Yes — only the current request is editable
Application resubmitted	The application was filed again after being reopened.	No
Application deferred	Processing was deferred.	No
Application cancelled	The application was cancelled.	No
Application approved	A positive final decision was recorded. The application becomes read-only.	No
Application refused	A negative final decision was recorded. The application becomes read-only.	Your representative will contact you
Application withdrawn	The application was withdrawn and closed.	No
Final decision recorded	A legacy entry from before decisions were split into approved and refused. Only appears on older cases.	No

Government requests

Recorded as they happen on the file with IRCC or the province. Six of these reopen the application for work — those are the ones that need you.

Event	What it means	Needs you
Biometrics instruction letter received	A biometrics instruction letter arrived.	Yes — the application reopens with what is being asked for
Biometrics completed	Biometrics were completed.	No
Medical request received	A medical request arrived.	Yes — the application reopens
Medical completed	The medical step was completed.	No
Additional document request received	More documents were requested.	Yes — the requested items appear under the Current scope chip on Documents
Additional document request completed	The request was answered.	No
Procedural fairness letter received	A procedural fairness letter arrived.	Yes — the application reopens with the requested items
Procedural fairness response submitted	The response was submitted.	No
Interview requested	An interview was requested.	Yes — the application reopens
Interview completed	The interview took place.	No
Passport request received	A passport request arrived.	Yes — the application reopens

The six that reopen an application

Biometrics, medical, additional documents, procedural fairness, interview, and passport requests all put the application back into a state where work can be done on it. If one appears, expect your representative to be in touch, and check the case for a new requirement.

Progress along the way

Event	What it means	Needs you
AOR received	An acknowledgement of receipt was received.	No
Interim work authorization	Interim work authorization was recorded.	No
Webform sent	A webform was sent on your file.	No
Webform confirmed	Its receipt was confirmed.	No
Nomination approved	A provincial nomination was approved.	No
Nomination refused	A provincial nomination was refused.	Your representative will contact you
Pre-arrival letter received	A pre-arrival letter arrived.	No
COPR process started	The confirmation-of-permanent-residence stage opened.	No
COPR request responded	A response was sent in that stage.	No
Landing invitation received	A landing invitation arrived.	No
COPR issued	The confirmation was issued.	No

Tracker readings

Three entries record what the government’s own tracker is showing, rather than something that happened to your file. They exist because the tracker often moves before anything is communicated.

Event	What it means	Needs you
Ghost update	The tracker changed with no stated reason. Something was touched on the government side, but nothing says what. It is logged because it often precedes news — it is not itself news, and not an instruction.	No
Decision made shown in tracker	The tracker indicates a decision has been made, before the decision itself has been communicated. It does not say which way.	No
Decision document visible	The decision document became visible.	No

A ghost update is not a result

It is a movement with no explanation attached. Reading one as good or bad news is guesswork. If it matters for your situation, that is a question for your representative rather than for the timeline.

What the timeline does not say

An event records that something happened and when. It does not tell you what it means for your eligibility, how long the next step takes, or what the outcome will be. For that, ask your representative in the case conversation, or read immigratic.com.

Events you will not see

A case records considerably more than it shows you. Every upload, deletion, review decision, exclusion, move, form generation, package seal, assignment change, checklist regeneration, proposal change, and internal note is written down — but marked internal, and kept off your timeline.

Those records exist for audit, quality control, and proof of compliance: who did what to your file and when, in a form that can be produced later. They are not hidden from you to keep you in the dark; they are the working record of a professional file, and putting them on your timeline would bury the handful of things that actually concern you under hundreds that do not.

You see their effects rather than the entries themselves — on the Documents and Forms tabs, and on the case overview tiles.