Settings overview
Lexpoint settings are one screen at /app/settings, plus a
link to support. Two of the names are easy to misread, so start here rather than guessing:
Account holds your own sign-in. Associations is family, partners, and employer connections.
Access is ImmiReport sharing and case grants. Plan is your Lexpoint subscription; Payments
is what you owe on cases.
The top of the page repeats who you are — your name, your email, a Free or Pro pill, and the month you joined.
The settings areas
Section titled “The settings areas”| Area | The page calls it | What is actually in it |
|---|---|---|
| Account | Profile, sign-in & security, identity verification | Your name and phone, your sign-in methods, two-step verification, account details, and identity verification |
| Plan | Lexpoint plan and payment method | Your Lexpoint subscription |
| Payments | Case fees due and statements | What you owe on cases, and case statements |
| Lexi | Assistant engine, usage & plan | Settings for the Lexi assistant |
| Integrations | Google Drive and Telegram | Integrations — Drive on this page, Telegram connect from Notifications |
| Associations | Family, partners, employer | Household, partner-code consent, default servicing organization (routing, not counsel), and employer workforce links |
| Access | ImmiReport sharing and case grants | Shareable ImmiReport link/PIN and third-party case grants |
| Notifications | Email, Telegram preferences | Which emails you receive, and connecting Telegram |
| Privacy & Data | Export data, delete account | Downloading a résumé, exporting your profile, and removing your profile |
Below the list, a separate card links to Help & Support — View tickets, get assistance.
The badges on the list
Section titled “The badges on the list”Two rows carry a status badge, so you can read your standing without opening anything:
- Account shows Verified or Unverified. This is your identity verification status.
- Plan shows Free or Pro.
Prompts that appear conditionally
Section titled “Prompts that appear conditionally”Two cards appear above the list only when they apply, and disappear once you act on them:
- Upgrade to Pro — Full access to all immigration programs — shown while you are on the free plan.
- Add your phone number — Stay connected and receive important updates — shown while no phone number is saved on your account. It links straight to Account details.
The summary rail
Section titled “The summary rail”On screens 1024px wide and above, a rail on the right of every settings page repeats your account at a glance. It is not editable; it is there so you never have to open a page to check a fact.
| Row | What it shows |
|---|---|
| Plan | Free or Pro |
| Status | Active or Inactive |
| Member since | The month and year you joined |
| Last sign-in | When you last signed in |
| Type | Your account type — Client, RCIC, Employer, Agent, Support, or Dependent |
| Phone | Your saved number, once there is one |
Below that, Quick Actions links to View Profile, View ImmiReport, Help & Support, and Book a Call.
Related
Section titled “Related”- Your account details — name, email, and verifying your phone
- Access and sharing — who can see your file, and how to revoke it
- Integrations — Google Drive and Telegram
- Notification preferences — which emails you receive
- Billing and plan — plan, what you owe, and payment methods
- Lexi — the assistant that the Lexi settings area configures
Frequently asked questions
Where do I manage how I sign in, or turn on two-step verification?
Settings → Account, on the Sign-in & security tab. Associations is who you opted in to connect with. Access is what those people and links can see.
Why does the Account row show "Unverified"?
That badge reflects your identity verification status, not whether your email works. It reads Verified once identity verification is complete.