Book a consultation

Consultations are booked from Consultations in your account. A consultation is the first step of the path — it establishes the facts. A written proposal, a retainer, and a case only follow if you decide to go further, and nothing is billed toward representation until you have seen a proposal.

Start a booking

1. Go to Consultations.
2. Select Book Session in the top right.
3. The Choose a consultation window opens with every type you can book.
4. Select the one you want. A scheduling pop-up opens with your name and email already filled in from your profile.
5. Pick a date and time, confirm, and pay in that window.

The Choose a consultation window, with the recommended option marked and a locked option below it.

The consultation types

Four types appear in the window. Each row shows its length and its fee — read them there, because both vary by type and change over time.

Type	What it is for
Initial Consultation	A comprehensive assessment of your options, eligibility, and a pathway strategy.
Follow-up Session	A returning-client session for case updates and follow-up questions.
Urgent Consultation	Priority scheduling for time-sensitive matters, including weekends and outside regular hours.
Profile Review	An in-depth review of an existing Express Entry profile.

Two things about the list are personalized:

• Initial Consultation reads For Canadian residents or For international clients depending on the residence country on your profile. The two lead to different scheduling calendars, and tax treatment differs between them — which is why the label matters.
• Follow-up Session is locked until you qualify for it. See the FAQ below for exactly what unlocks it.

One option carries a Recommended chip. If you have never had a consultation, that is the Initial Consultation; once you are eligible for follow-up, it moves to Follow-up Session.

Where the fee is collected

The fee is charged in the scheduling window at the moment you book, not later in Lexpoint. Once the session is over it appears with the amount paid in Past sessions.

Your upcoming sessions

Booked sessions are listed on Consultations, soonest first. Each one shows the session title, a status chip, who is hosting it, the start time in your local time zone, the length, and a live countdown — Starts in 2d 4h 15m, then Live now once it begins.

Three actions sit on each session:

Action	What it does
Join session	Opens the video call. The label changes to Join now once the session is live.
Reschedule	Opens the scheduling tool to move the session.
Cancel	Opens the scheduling tool to cancel it.

An action only appears when it is available for that session — a session with no meeting link yet shows no join button.

Past sessions

Past sessions holds everything completed, cancelled, or no-show, newest first, in pages of 20 with a Load More button at the bottom. Where a session was paid, the amount paid is shown on the row.

Five statuses are used across both lists:

Status	Meaning
Scheduled	Booked and upcoming.
Rescheduled	Moved to a new time and still upcoming.
Completed	The session took place.
Cancelled	Cancelled before it took place.
No show	The session time passed without attendance.

Related

• Prepare for your consultation — what to have ready so the time is useful
• Understanding your proposal — what arrives if you go further
• Your profile — your residence country here decides which Initial Consultation you are offered
• ImmiReport — where you stand before you talk to anyone