Book a consultation

Consultations are booked from Consultations in your account. A consultation is the first step of the path — it establishes the facts. A written proposal, a retainer, and a case only follow if you decide to go further, and nothing is billed toward representation until you have seen a proposal.

Start a booking

1. Go to Consultations.
2. Select Book Session in the top right.
3. The Choose a consultation window opens with every type you can book.
4. Select the one you want. A scheduling pop-up opens with your name and email already filled in from your profile.
5. Pick a date and time, confirm, and pay in that window.

The Choose a consultation window, with the recommended option marked and a locked option below it.

The consultation types

Four types appear in the window. Each row shows its length and its fee — read them there, because both vary by type and change over time.

Type	What it is for
Initial Consultation	A comprehensive assessment of your options, eligibility, and a pathway strategy.
Follow-up Session	A returning-client session for case updates and follow-up questions.
Urgent Consultation	Priority scheduling for time-sensitive matters, including weekends and outside regular hours.
Profile Review	An in-depth review of an existing Express Entry profile.

Two things about the list are personalized:

• Initial Consultation reads For Canadian residents or For international clients depending on the residence country on your profile. The two lead to different scheduling calendars, and for Canadian residents the fee is shown with +HST.
• Follow-up Session is locked until you qualify for it. See the FAQ below for exactly what unlocks it.

One option carries a Recommended chip. If you have never had a consultation, that is the Initial Consultation; once you are eligible for follow-up, it moves to Follow-up Session.

Where the fee is collected

The fee is charged in the scheduling window at the moment you book, not later in Lexpoint. Once the session is over, the amount paid appears on its row.

Your sessions

Consultations opens on All: every session you have booked — upcoming, completed, cancelled, and no-show — newest first, 20 at a time, with Load more at the bottom. The header counts them, for example 7 sessions · 2 upcoming, and your next open session is marked on the timeline even when it is not the first row.

Each row shows the date and time, the length, the session title, a status chip, and one line: who is hosting it, then a countdown such as Starts in 2d 4h for an upcoming session, or the amount paid for a past one. Times are in your local time zone.

Screenshot coming soonThe All list on Consultations, with a Live session, an upcoming session, and past sessions below.

Select a row to open that session’s own page, with your notes, the Prepare for meeting list, and the consultant’s notes afterwards — see Your consultation page.

The More actions menu on each row holds the same three items:

Item	What it does
Join	Opens the video call in a new tab.
Reschedule	Opens the scheduling tool to move the session.
Cancel	Opens the scheduling tool to cancel it.

All three are always listed, and greyed out when they do not apply: once a session has ended, been cancelled, or is more than an hour past its start, and — for Join — until a meeting link exists.

Past sessions

Past, under All in the sidebar, opens Past sessions: only completed, cancelled, and no-show sessions, newest first, in pages of 20.

Six status chips are used across both lists:

Chip	Meaning
Scheduled	Booked.
Rescheduled	Moved to a new time.
Live	Started within the last hour and not cancelled.
Completed	The session took place.
Cancelled	Cancelled before it took place.
No show	The session time passed without attendance.

Related

• Your consultation page — the page each session opens to
• Prepare for your consultation — what to have ready so the time is useful
• Understanding your proposal — what arrives if you go further
• Your profile — your residence country here decides which Initial Consultation you are offered
• ImmiReport — where you stand before you talk to anyone