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Two-step verification

/app/settings/account·Requires a phone or computer with an authenticator app installed

Two-step verification adds a second check when you sign in. After you sign in with Google or a magic link, Lexpoint asks for a six-digit code from an authenticator app on your device.

This matters more on Lexpoint than on a site with passwords. Lexpoint has no password — you sign in with your Google account or with a link sent to your email. That means whoever can read your email can sign in as you. Two-step verification breaks that chain: the code lives on your device, not in your inbox.

Lexpoint uses authenticator apps only — never text messages. A code generated on your device cannot be intercepted by someone who takes over your phone number.

Install an authenticator app if you do not have one. Any of these work:

  • Google Authenticator
  • Microsoft Authenticator
  • 1Password, Bitwarden, or another password manager with a built-in authenticator
  • Authy
  1. Go to Settings → Account.
  2. Open the Sign-in tab.
  3. Under Two-factor authentication, select Enable Two-Factor Authentication.
  4. Under Scan QR Code, open your authenticator app and scan the code — point the app’s camera at it. If you cannot scan, select Can’t scan? Enter code manually: a Secret Key appears, with a copy button, for you to type or paste into the app instead.
  5. Your app now shows a six-digit code for Lexpoint that changes every 30 seconds. Under Verify Code, enter the current code and select Verify & Enable.

Once confirmed, the section reads 2FA is enabled — Your account is protected with an authenticator app. Cancel setup abandons the setup before that point.

The two-factor authentication panel during setup, showing the QR code to scan.
The two-factor authentication panel during setup, showing the QR code to scan.

Your next sign-in has one extra step. Sign in as usual — Google, or the magic link sent to your email — and then enter the six-digit code from your authenticator app.

The code is generated on your device and changes every 30 seconds. If it is rejected, the usual cause is a clock that has drifted — check that automatic date and time is enabled on the device running the authenticator.

The sign-in challenge asking for a code from your authenticator app.
The sign-in challenge asking for a code from your authenticator app.

Two-step verification can be switched off from the same panel in Settings → Account → Sign-in. Select Disable Two-Factor Authentication. The panel asks Are you sure? and needs a current six-digit code from your authenticator app before Disable 2FA takes effect — so someone who reaches your open session without your device cannot switch it off.

Think carefully first. Because Lexpoint has no password, turning two-step verification off leaves your email inbox as the only thing protecting an account that holds your identity documents and immigration history. Anyone who can read your email can request a magic link and sign in.

If your reason is that the extra step is inconvenient, moving your authenticator into a password manager solves the inconvenience without giving up the protection.

Frequently asked questions

Does Lexpoint send two-step codes by SMS?

No. Two-step verification uses an authenticator app that generates a code on your device. Codes are never sent by text message, so a hijacked phone number cannot be used to sign in as you.

What happens if I lose the phone with my authenticator app?

Contact Lexpoint support through Help and Support. Identity is confirmed before two-step verification is reset — this is deliberate, because an easy reset would defeat the protection.

Is two-step verification required?

It is not required, but it is strongly recommended. Lexpoint has no password — sign-in is by Google or a magic link sent to your email — so without two-step verification, anyone who can read your email can sign in to an account holding your identity documents, immigration history, and case files.