Invite employees
An invitation asks someone you employ to connect their own Lexpoint account to your workspace. They accept it themselves, in their account, under a consent they can end at any time. Accepting does not make them a member of your team.
Before you start
Section titled “Before you start”Invite employee is disabled until the company check and your identity check are complete, or Lexpoint has accepted the workspace. See Set up your employer workspace.
To pick a work location in the invitation, add worksites first under Settings → Program readiness. You can also assign one later.
Open the invitation dialog
Section titled “Open the invitation dialog”Select Invite employee on the dashboard or on Workforce. The dialog has three methods: One person, File, and Workspace.
One person
Section titled “One person”- Enter Work email and Name. Both are required.
- Optionally add Job title, Work or report-to location, and Immediate supervisor. The supervisor list is your owners and the people already connected to you.
- Select Send invitation.
The invitation appears at the top of the Invites tab with its link.
- Prepare a CSV or Excel file whose first sheet has columns named name and email. Up to 100 people, under 2 MB.
- Drop the file on the dialog or choose it. Lexpoint checks the columns and shows how many people are ready.
- Select Invite N people.
The result shows how many were invited and lists every skipped row with its reason.
| Reason | Why the row was skipped |
|---|---|
| Already invited | An open invitation exists for that email |
| Already on roster | That person is already connected to you |
| Bad email | The email is not valid |
| Duplicate in file | The email appears more than once |
| Invalid name | The name is missing or not usable |
| That’s you | The email is your own |
| Invalid row | The row could not be read |
| Invite limit | Your workspace reached its limit of open invitations |
Workspace
Section titled “Workspace”Pick people from your company’s Google Workspace directory.
- Choose Workspace. If the directory is not connected yet, an owner signed in with a company Google account selects Continue with Google and approves directory access. Google asks for the directory only, not Drive.
- Search by name or email and tick the people to invite. Up to 100 at a time.
- Select Invite N people.
The list shows the first 400 people in the directory. Use File for a larger roster.
| Message | What it means |
|---|---|
| Sign in with a company Google Workspace account. Personal Gmail cannot connect Directory. | You are signed in to Lexpoint without a company Google account |
| Ask the organization owner to connect Google Workspace. | Only an owner can connect the directory |
| Ask a Google Workspace admin to connect Directory. | Your Google account is not a Workspace admin |
| This Google account is personal Gmail, not a company Workspace. | The connected Google account is a personal one |
Track an invitation
Section titled “Track an invitation”The Invites tab lists open invitations first, newest on top, and expired ones last. Each row shows the email, the expiry date, the email delivery line, a status chip, and the invitation link with a copy button.
| Chip | Meaning |
|---|---|
| Invited | Sent. Not opened yet |
| Opened | The email was opened. The delivery line shows Link not clicked until they click |
| Clicked | They opened the email and clicked the link |
| Bounced | The email could not be delivered |
| Failed | The email failed to send |
| Expired | The 14 days passed. The link no longer works |
The delivery line reads, in order of progress: Email queued, Email sent … · Not opened, Email delivered … · Not opened, Email opened … · Link not clicked, and Email opened … · Link clicked …, each with the time.
Resend or revoke
Section titled “Resend or revoke”Open the ⋮ menu on an invitation.
- Resend email (or Send again on an expired invitation) emails a fresh link and extends the expiry to at least 14 days from now. The previous link stops working. Resending is limited to five times an hour per invitation.
- Revoke cancels the invitation after you confirm. The person can no longer use the link.
When an invitation will not send
Section titled “When an invitation will not send”| Message | Cause |
|---|---|
| A workforce connection already exists for this email | That person is already connected or has a connection in progress |
| Cannot invite your own email address | The invitation must go to someone other than you |
| Too many pending workforce invites for this organization | 50 single invitations are already open. Wait for some to be accepted, or revoke old ones |
| Organization pending workforce invite limit reached | 200 invitations of all kinds are already open |
| Invite rate limit exceeded; try again later | More than 20 single invitations in an hour |
What the employee does
Section titled “What the employee does”They open the email, sign in or create an account with that address, and accept in their own account. The employee side is described in Accepting a workforce invitation.
Related
Section titled “Related”- The workforce roster — where they appear once they accept
- A worker’s page — what you can see about them, and why
- Settings reference — connecting Google Workspace under Integrations
Frequently asked questions
What does the employee receive?
An email from employers@workforce.lexpoint.io with a link to accept. They accept in their own Lexpoint account, and choose there to connect with you.
How long does an invitation last?
14 days. Resending issues a fresh link and extends the expiry to at least 14 days from the resend.
Does the old link still work after I resend?
No. Resending replaces the link. Only the newest link works.
When does the person appear on my roster?
After they accept the invitation in their own account. Until then they stay on the Invites tab.