Letter requests

Employees ask for letters from their own account. Lexpoint drafts each letter from the employment periods you confirmed, and you issue it by signing. Everything happens on Letters. The page says it plainly: Every issued letter is verifiable at lexpoint.io/v.

The request queue

The cards at the top count Waiting for you (to sign, and still preparing) and Issued. Each request in the list shows:

• the employee’s name
• the kind of letter and what it covers
• Identity confirmed or Identity not confirmed for the employee
• the status, at the right
• one line per letter in the request, with Preview draft →, Issued →, or a progress note

Screenshot coming soonA letter request With employer — draft ready to preview, Letter extras, Sign to issue, and Decline.

Kinds of letter

Kind	What it covers
Employment confirmation	The current role
Immigration-purpose letter	Current role, Full history (one PDF), or Each role separately — the employee chooses

Which letter an application needs is not something Lexpoint decides. For that, see immigratic.com.

Statuses

Status	Meaning	What you can do
Preparing	Lexpoint is drafting from the confirmed periods	Wait, or Decline
With employer	The draft is ready	Preview, sign to issue, or decline
With RCIC	An immigration-purpose letter is with a regulated consultant for review	Preview, sign to issue, or decline
Issuing	Signed. The official letter is being produced	Wait. It turns Issued on its own
Issued	Final. The letter is available to you and the employee	Open it
Declined	Not issued	Nothing. The employee can request again

Letters waiting for your signature also appear on the dashboard and in Inbox.

Before you sign

Both identity checks must be complete:

What the request says	What is missing
Confirm your identity before signing this letter.	Your own identity check. Confirm identity takes you to it
This person must confirm their identity before the letter can be issued.	The employee’s identity check, which they complete in their own account

Hover the information icon next to the employee’s identity state for what the check covers. It is not an IRCC or police clearance.

Adjust an immigration-purpose letter

While an immigration-purpose letter is Preparing or With employer, Letter extras lets you choose what the draft includes:

• Employer identity
• Scheduled hours

Both are on by default. Breaks in employment are always included. Change a box and select Update draft → to redraft.

Sign to issue

1. Select Preview draft → and read the draft.
2. Select Sign to issue →.
3. Choose Sign here → to draw your signature on screen, or Sign on phone → to scan a QR code and sign on your phone. On a phone, you go straight to drawing.
4. When the signature is submitted, the request shows Issuing official letter…, then Issued.

Your letterhead is applied to the letter — see Letterhead and logo. Once issued, a letter cannot be changed or cancelled, and the employment periods it used are locked.

Decline a request

Select Decline →. Lexpoint asks for a reason, which is optional. The request becomes Declined, and the employee sees your reason on their request.

A request can be declined while it is Preparing, With employer, or With RCIC, not after it is issued.

Issued letters

Every issued letter is listed under Documents → Issued letters, with its LP- code and date. Open opens the PDF. The Company tile on the same page lists your letterhead files.

The employee’s side of a request is described in Requesting an employment letter.

Related

• Letterhead and logo — how issued letters look
• Employment periods — the facts every letter is drafted from
• Leave — which leave prints as a break on an immigration letter