Lexpoint products
Lexpoint has one sign-in and four products. Pick the documentation that matches the workspace you are in. Which one you land in depends on who you are in a given relationship, not on which plan you bought.
Tell them apart by URL
Section titled “Tell them apart by URL”The first path segment after my.lexpoint.io is always the product you are in.
| You see | You are in | This is for |
|---|---|---|
my.lexpoint.io/app/… | Individuals | Your own immigration file |
my.lexpoint.io/employer/… | Workforce | A business you help run |
my.lexpoint.io/partner/… | Professional | An immigration practice serving clients |
Individuals
Section titled “Individuals”The default. You get an account, build a profile, receive an ImmiReport, book consultations, accept a proposal, and work a case with your representative. Everything about your immigration lives here.
Workforce
Section titled “Workforce”For employers. A company account invites the people it employs and keeps their employment records. It handles their letter and time-away requests, and a teammate signs each letter to issue it, under a letterhead the company sets up, with an optional logo. The people who run the account are organization members, with the Owner or HR role. The people who are employed by the business are workforce links — a different thing entirely.
Professional
Section titled “Professional”For RCICs, immigration lawyers, and partner firms. Client cases, applications, retainers, proposals, billing, and team management for a practice.
Education
Section titled “Education”For designated learning institutions. Not yet released.
Being two things at once
Section titled “Being two things at once”This is normal and it is deliberate.
If you own a business and have your own immigration file, you hold two separate roles: an organization member in Workforce, and your own Individuals account. You switch workspaces; you do not merge them.
The same split applies from the other side. If your employer uses Lexpoint Workforce and invites
you, you are not given access to the employer workspace. You accept the invitation inside your
own Individuals account, the employer sees only a fixed, narrow set of facts while the connection is
active, and every task you do — accepting the invitation, requesting a letter, requesting time away
— happens at my.lexpoint.io/app. Your employer records and confirms your employment facts; you
cannot edit them.
Frequently asked questions
Can one person use more than one Lexpoint product?
Yes. A business owner can run their company's Workforce account and also have their own personal immigration file in Individuals. These are two separate roles on the same sign-in, not one account with extra menus.
Does my employer see my personal immigration profile?
No. An employer sees only the fixed set of facts a workforce connection shares, and only while that connection is active. It is tied to the connection, not to the dates of your job. Your ImmiReport, your personal case, and your documents are not part of it.
I was invited by my employer. Which workspace do I use?
Individuals, at my.lexpoint.io/app. Employees never work inside the employer workspace — everything an employee does, including requesting a letter or time away, happens in their own account.