---
title: What Lexi can do
description: The capabilities Lexi actually has today — what it can read from your account, what it can change with your confirmation, and what it cannot touch.
product: Lexpoint — Individuals
audience: People managing their own Canadian immigration
doc_type: reference
canonical_url: https://docs.lexpoint.io/individuals/lexi/what-lexi-does/
app_routes: https://my.lexpoint.io/app/settings/lexi
last_verified: 2026-09-04
keywords: Lexi capabilities, what can Lexi do, AI assistant immigration, Lexi tools, Lexi profile update
license: Documentation © Lexpoint. Quote with attribution and a link to the canonical URL.
---
# What Lexi can do

Lexi works from a fixed set of capabilities. It is not a general-purpose chatbot with access to the
internet — every answer it gives about your situation comes from reading a specific part of your own
Lexpoint account, and every change it makes goes through a named action you confirm first.

This page lists what exists today. If a capability is not on this page, Lexi does not have it.

## What Lexi can read

All of these are scoped to you. Lexi reads your account and no one else's.

### Your profile and report

| Lexi can | What that means |
|---|---|
| Read your full profile bundle | Work history, education, and language test records as they are saved today. |
| Check profile completeness | Which of the four sections — personal, work, education, language — still have gaps. |
| Read your ImmiReport summary | The report as it currently stands. |
| Read a single program snapshot | One program family within your report, in more detail. |
| Read your Express Entry pool position | Where your profile sits in the pool, as the product calculates it. |
| Review the NOC codes on your jobs | What each job in your work history is currently coded as. |
| Look up a NOC code | The occupation profile behind a code. |
| Match a role to a NOC | Compare a job title and its duties against the occupation database and explain the fit. |

See [Your profile](/individuals/profile/) and [ImmiReport](/individuals/immireport/) for what these
surfaces are.

### Your cases and applications

Point Lexi at a case with `@` first — see [Asking Lexi](/individuals/lexi/asking-lexi/).

| Lexi can | What that means |
|---|---|
| List your cases | Cases you are the principal on, or a member of. |
| Find a case by number | Match a case identifier you half-remember to a real case. |
| Read a case's context | The overview of one case. |
| Read a case timeline | What has happened on that case, in order. |
| Read open tasks on a case | The same open action items the case surfaces show you. |
| Read processing estimates for a case | The IRCC bulletin estimates attached to that case. |
| Read an application snapshot or checklist | One application's state and its document checklist. |

### Your documents

| Lexi can | What that means |
|---|---|
| List your documents | Everything in your vault, and files linked to your cases. |
| Read a document summary | The extracted summary of a file you point it at. |
| Check analysis status | Whether a document you uploaded has finished processing. |

### Public immigration data

Lexi reads the same reference data the rest of Lexpoint runs on. This is data, not advice.

| Lexi can | What that means |
|---|---|
| Look up draw history | Past Express Entry and provincial draw results. |
| Look up processing times | Published IRCC processing times for a program. |
| Read official source updates | Recent changes and publications picked up from IRCC and provincial sources. |
| Look up a designated learning institution | A Canadian DLI's number and details. |

### Your deadlines and support tickets

| Lexi can | What that means |
|---|---|
| Read your expiry deadlines | Passport, biometrics, and permit expiry clocks held on your account. |
| List your support tickets | The tickets you have open with Lexpoint. |

## What Lexi can change

Every item below pauses and asks you to confirm before it happens. Nothing on this list can occur
silently — see [Confirmations and limits](/individuals/lexi/approvals-and-limits/) for how that works
and what a confirmation looks like.

| Lexi can | Confirmation |
|---|---|
| Add a work history record | Confirm in chat |
| Update a work history record | Confirm in chat |
| Add an education record | Confirm in chat |
| Update an education record | Confirm in chat |
| Add a language test record | Confirm in chat |
| Update a language test record | Confirm in chat |
| Save its assessment of a job's employment letter and NOC fit | Confirm in chat |
| Queue a document for analysis | Confirm in chat |
| Refresh your ImmiReport on demand | Confirm in chat — Pro only |
| Open a support ticket for you | Confirm in chat |
| Mark one of your support tickets resolved | Confirm in chat |
| Save draft notes to your Drive as a Google Doc | Confirm in chat — Google Drive must be connected |

Lexi can also post a message from you into one of your own application or requirement threads, so a
question raised in chat reaches the people working on your case.

:::note[Why the confirmation is not optional]
These records feed your ImmiReport and, on a retained file, your application. A wrong date in a work
history record changes what the product tells you. So Lexi shows the exact record it is about to
write and waits for you, rather than writing first and reporting afterwards.
:::

## What Lexi cannot do

| Not available | Why |
|---|---|
| Edit your personal details — name, date of birth, contact information | Not a Lexi capability at all. You edit these yourself in [your profile](/individuals/profile/). |
| Delete a work history, education, or language record | Only adds and updates exist. Delete it yourself in your profile. |
| Read your case payment records or invoices | Not available to Lexi on your side of the product. See [Getting help](/individuals/consultations/) for billing surfaces. |
| Read another person's file | Every capability is bound to the account you are signed in as. |
| Write an internal case note | That is a staff capability, and it is blocked for client accounts. |
| Change your account, security, or billing settings | Not a Lexi capability. See [Your account](/individuals/account/). |
| Submit an application to IRCC | Lexpoint does not give Lexi any capability that transmits anything to a government system. A Google Doc Lexi saves is a draft in your Drive, not a filing. |
| Tell you whether you qualify, or what to do about a refusal | Regulated advice. Lexi will say so and point you to a consultation. |

```media
id: lexi-tool-steps
type: screenshot
caption: Lexi showing the steps it took — each named read appears as it runs.
shot: Lexi panel mid-answer on a question that requires reading the profile, with named step labels such as "Compared role to NOCs" visible above the reply. Demo account, light mode, 1440×900.
src: /media/individuals/lexi-tool-steps.webp
```

Lexi shows its work: as it answers, each read it performs appears as a labelled step — *Reviewing
profile gaps…*, *Listing your cases…*, *Checking IRCC processing estimates…* — so you can see which
part of your account an answer came from before you rely on it.

## Related

- [Asking Lexi](/individuals/lexi/asking-lexi/) — how to point a capability at the right case or document
- [Confirmations and limits](/individuals/lexi/approvals-and-limits/) — the rules around anything that changes your data
- [Integrations](/individuals/account/integrations/) — connect Drive before Lexi can save a Doc
- [Lexi settings](/individuals/lexi/settings/) — engine and monthly message allowance
- [ImmiReport](/individuals/immireport/) — the report most of the assessment reads are about

## Frequently asked questions

### Can Lexi see my documents?

It can list the documents in your account, read the summary of one you point it at, and check whether a document you uploaded has finished being analyzed. It only ever reads files belonging to your own account.

### Can Lexi change my profile?

Yes, for work history, education, and language test records — and only after you confirm the exact change in the chat. Personal details such as your name and date of birth are not editable by Lexi; you edit those yourself in your profile.

### Can Lexi tell me whether I qualify for a program?

No. Lexi explains what your own file contains and what the product is showing you. Eligibility is a professional judgment — book a consultation, and read the immigration research at immigratic.com.