---
title: Your first look at the dashboard
description: What is on your Lexpoint dashboard the moment onboarding ends, why most of it is still empty, and the one thing to do next.
product: Lexpoint — Individuals
audience: People managing their own Canadian immigration
doc_type: guide
canonical_url: https://docs.lexpoint.io/individuals/getting-started/first-dashboard/
app_routes: https://my.lexpoint.io/app/dashboard
last_verified: 2026-09-03
keywords: Lexpoint dashboard, welcome modal, profile progress, dashboard widgets, what to do next
license: Documentation © Lexpoint. Quote with attribution and a link to the canonical URL.
---
# Your first look at the dashboard

Finishing onboarding drops you on [`/app/dashboard`](https://my.lexpoint.io/app/dashboard). Expect
it to look like a set of starting points rather than a set of answers — you have given Lexpoint five
facts, and almost everything it shows is calculated from more than five facts.

That is the whole job of this first visit: see what is empty, and fill the one thing that unlocks
the rest.

```media
id: dashboard-first-visit
type: screenshot
caption: The Individuals home dashboard — Profile and ImmiReport in place, Cases, Consultations, and Proposals still empty, with the chip row along the bottom.
shot: /app/dashboard on the free demo account, welcome dialog dismissed, no cases and no consultations. Light mode, 1440×900, including the chip row at the bottom. Demo name visible.
src: /media/individuals/dashboard-first-visit.webp
```

## The welcome dialog

A dialog opens over the dashboard on the first visit, subtitled *Let's finish your immigration
profile*. It states that completing all four sections unlocks your personalized ImmiReport.

Below that is a **Profile progress** counter and the four sections, each with a rough time and a
**Required** marker until it is done:

| Section | Time shown |
|---|---|
| Personal Information | ~2 min |
| Work Experience | ~3 min |
| Education History | ~2 min |
| Language Tests | ~1 min |

**Complete profile** takes you to the first unfinished section. **Skip for now** closes the dialog
and leaves you on the dashboard.

Skipping costs you nothing permanent — the same checklist is on the Profile card, in the same order.

```media
id: dashboard-welcome-dialog
type: screenshot
caption: The first-visit welcome dialog, with Personal done and Work, Education, and Language still required.
shot: /app/dashboard on a fresh demo account immediately after onboarding, welcome dialog open. Light mode, 1440×900. Demo name visible.
src: /media/individuals/dashboard-welcome-dialog.webp
```

## The Profile card

Headed **Profile**, this card is on every dashboard. On a new account it reads *Get started* —
*Complete your profile to unlock eligibility scoring* — above the same four-item checklist, where
each item is a link into that section of your profile. It also shows the **Goal** and **Status** you
gave during onboarding, with a control to change either, and an **Edit profile** link.

This is the card to act on first. Everything else on the page is downstream of it.

## The ImmiReport card

Headed **ImmiReport**. Until your assessment is complete it shows *Program eligibility* — *Federal
and provincial pathways vs latest draw cutoffs* — and a **Complete profile** link. There is no score
yet because there is nothing to score.

If your onboarding answers recorded you as a Canadian citizen, or as a permanent resident living in
Canada, this card instead reads *Not applicable for your status*, and says Lexpoint is building
tools suited to that situation. Nothing has gone wrong.

Once a report exists, the card carries a freshness label showing when it was last calculated and
whether a recalculation is under way.

## The rest of the page

- **Latest draws** appears when there are recent draws to show.
- **Cases** appears when your account has case access. A new self-serve account normally does not.
- **Consultations** and **Proposals** sit in the right-hand column on a wide screen, and move into
  the main flow on a narrow one. Both are empty until you book or receive something.
- Cards tied to a stage you have not reached — an application timeline, a filing deadline, a
  processing-time estimate — are not shown as empty boxes. They appear when the situation that
  makes them meaningful exists.

## The chip row

A strip of controls runs along the bottom of the page:

| Chip | What it does |
|---|---|
| **Widgets** | Opens the dashboard layout picker. The number beside it is how many of the six main-column slots are in use. |
| **Contact Us** | Opens support. |
| **Update Profile** | Goes to your profile. |
| **Book a Call** | Opens the consultation booking options. |
| **View ImmiReport** | Appears once a report exists. |

## What to do next

Open your profile and complete the four sections. In order of what they unlock: **Personal
Information**, then **Work Experience**, then **Education History**, then **Language Tests**. The
welcome dialog's own estimate for all four is about eight minutes.

The dashboard is not worth revisiting until then. With the sections done, the ImmiReport card stops
being a link and starts being a report.

## Related

- [Your profile](/individuals/profile/) — the four sections, field by field
- [ImmiReport](/individuals/immireport/) — what the report calculates once your profile is complete
- [Free and Pro](/individuals/getting-started/free-and-pro/) — which of these surfaces is free, and what a paid plan adds
- [Onboarding, step by step](/individuals/getting-started/onboarding/) — the answers this dashboard is built from

## Frequently asked questions

### Why is my dashboard mostly empty after onboarding?

Onboarding collects five facts. The cards on the dashboard are calculated from your full profile, so they show a starting state and a link until the four profile sections are filled in.

### I dismissed the welcome dialog. Can I still see what is missing?

Yes. The Profile card on the dashboard carries the same four-section checklist, with a link into each section.

### Why do I not have an ImmiReport card?

The ImmiReport card is shown to people whose profile suggests they may be working toward Canadian status. An account recorded as a Canadian citizen, or as a permanent resident living in Canada, gets a card saying the report is not applicable to their status instead.

### Can I change which cards are on the dashboard?

Yes. The Widgets control in the chip row at the bottom of the page opens the picker, and the count beside it shows how many of the six slots are in use.