---
title: Review and verification
description: What happens to a file between the moment it finishes uploading and the moment it is accepted — the checks, who decides, and how you are told.
product: Lexpoint — Individuals
audience: People managing their own Canadian immigration
doc_type: concept
canonical_url: https://docs.lexpoint.io/individuals/documents/review/
app_routes: https://my.lexpoint.io/app/documents
last_verified: 2026-09-03
keywords: document review, needs changes, document accepted, verified document, review status
license: Documentation © Lexpoint. Quote with attribution and a link to the canonical URL.
---
# Review and verification

A file is not finished when the upload bar reaches the end. Between arriving and being usable it is
fingerprinted, often read automatically, and eventually judged by a person. This page follows that
sequence.

## What happens the moment a file arrives

Three things happen before anyone looks at it, in this order:

1. **The file is stored** in a private area that is not reachable by a public link. Every later view
   or download goes through Lexpoint and re-checks who is asking.
2. **Structural facts are recorded** straight from the bytes — a SHA-256 checksum, whether it is a
   PDF, its page count, and whether it is encrypted or permission-restricted. This is arithmetic,
   not interpretation, and it never blocks the upload. See
   [Supported files and limits](/individuals/documents/supported-files/).
3. **The file is marked as awaiting review.** Every file starts in the same state, no exceptions.

## The three states a file can be in

A file carries its own review state, separate from the state of the requirement it was uploaded
against.

| State | What it means |
|---|---|
| Pending | The file has been received and nothing has been decided about it. |
| Accepted | The file has been judged sufficient for what it was uploaded against. |
| Needs Changes | The file will not do as it is, and a reason is recorded with it. |

A requirement can hold several files, so the requirement's own status is an aggregate of the files
underneath it, not a copy of any one of them. Those requirement statuses are covered in the
[Cases section](/individuals/cases/).

:::note[Accepted is not an immigration decision]
Accepted means your representative considers the file adequate for the application being prepared.
It carries no weight with IRCC or a province, and it is not a prediction about the outcome of your
application. For what a program actually requires, talk to your representative or read
[immigratic.com](https://www.immigratic.com).
:::

## The automated first look

For many document types Lexpoint runs an automated analysis as soon as the file lands. When it runs,
it reads the file, writes a summary into the conversation for that requirement, and sets the file's
review state to Accepted, Needs Changes, or leaves it Pending when it cannot make the call. Its
summary becomes the recorded reason on the file.

This does not happen for every file. The analysis only runs where an assistant is configured for the
organization handling your case and where that document type has a reader available; otherwise the
file stays Pending until a person gets to it.

Treat the automated result as a first pass that catches obvious problems — an unreadable scan, a
missing page, the wrong document — early, rather than three weeks later.

## Human review

Only your representative's team can change a file's review state. The action is refused for client
accounts, and it is also refused once the application has been locked for submission — at that point
the file is part of a finished package and is no longer editable.

When a file is set to Needs Changes, a reason is recorded alongside it. That reason is the useful
part: it tells you what to fix rather than that something is wrong.

```media
id: documents-review-outcome
type: screenshot
caption: A reviewed file showing its outcome and the recorded reason.
shot: /app/cases/<case>/…/applications/<application> — checklist open on a requirement with one file reviewed as Needs Changes, so the outcome and its reason are visible. Demo account, light mode, 1440×900. Redact the applicant name, the case number, and any file name containing a person's name.
src: /media/individuals/documents-review-outcome.webp
```

## What acceptance changes

Accepting a file renames it. The new name is built from what the document is and whose it is —
roughly `DocumentLabel-LastName-FirstName.pdf` — with a numbered suffix when several files sit under
the same requirement.

The reason is assembly. An application eventually becomes one ordered package, and a package built
from `Passport-Doe-Jane.pdf` and `Passport-Doe-John.pdf` is reviewable by a human being in a way
that one built from `scan001.pdf` and `IMG_4471.jpg` is not.

If your representative has set a specific name on a file, that name is kept and acceptance does not
overwrite it.

## How you find out

When a file ends up Accepted or Needs Changes, Lexpoint notifies you by email, and by Telegram if
you have connected it. The notification names the requirement and the file, says which of the two
outcomes it was, and links you back into Lexpoint — the full detail, including the reason, stays in
the product rather than being copied into your inbox.

Files that are still pending do not generate a notification. Neither does a file being reset to
pending.

Case notifications are one of the categories that cannot be switched off, for the reason described
in [Account settings](/individuals/account/).

## Related

- [Supported files and limits](/individuals/documents/supported-files/) — the checks that run before review
- [Reusing a document](/individuals/documents/reuse/) — what an accepted file lets you skip later
- [Your document vault](/individuals/documents/vault/) — where reviewed files are listed
- [Cases](/individuals/cases/) — requirement statuses, which aggregate the files beneath them

## Frequently asked questions

### Can I mark my own document as accepted?

No. Changing a file's review status is restricted to your representative's team — an attempt from a client account is refused. This is deliberate: an accepted file is a professional judgement about your application, not a checkbox.

### Why did my file name change after it was accepted?

Accepting a file renames it to a predictable pattern built from what the document is and whose it is, so the assembled application has consistent file names. The stored file is the same file; only its name changed.

### Will I be emailed when a document is reviewed?

Yes, when the outcome is Accepted or Needs Changes. Those notifications go out by email and, if you have connected it, Telegram. A file still waiting on review does not generate a notification.
