--- title: Lexpoint and professional advice description: Lexpoint is software, not a representative. A default servicing organization is a routing default for licensed work — listing it does not create a retainer or a client–counsel relationship. product: Lexpoint — Individuals audience: People managing their own Canadian immigration doc_type: concept canonical_url: https://docs.lexpoint.io/individuals/consultations/who-advises-you/ app_routes: https://my.lexpoint.io/app/settings/associations last_verified: 2026-09-05 keywords: immigration advice, authorized representative, RCIC, CICC, servicing organization, default servicing organization license: Documentation © Lexpoint. Quote with attribution and a link to the canonical URL. --- # Lexpoint and professional advice Lexpoint is a technology platform. It does not give immigration advice and is not a representative. A **default servicing organization** is listed so that if you ask for a consultation, a proposal, or a case, Lexpoint can route that request to a licensed firm. Being listed does not create a client–counsel relationship, an authorized-representative appointment, or a retainer — for Lexpoint or for that firm. Those exist only if you and the firm sign a separate agreement. Immigratic is the only service provider rolled out on Lexpoint today. ## Two different things **Lexpoint is software.** It stores your profile, calculates scores from it, tracks what a program requires, pre-fills forms, and keeps your documents and case in order. Everything it shows you is the output of your own data. **Advice is a professional service.** Whether you qualify, which program to pursue, how to answer a question on a form, what to do about a refusal — those are judgements about your situation. Lexpoint does not make them. A licensed professional you retain may. ## Who may advise you in Canada In Canada, immigration advice and representation for a fee may only be given by an authorized representative. That means one of: - a **Regulated Canadian Immigration Consultant (RCIC)** in good standing with the [College of Immigration and Citizenship Consultants (CICC)](https://college-ic.ca) - a **lawyer or paralegal** who is a member in good standing of a Canadian provincial or territorial law society - a **notary** of the Chambre des notaires du Québec That is the legal category of people who *may* advise. It is not a description of a relationship created by opening a Lexpoint account. ## The default servicing organization Lexpoint assigns a default servicing organization from how you signed up — an invite URL, a referral, a preference, or a Lexpoint assignment when there is no active referral. The point of the listing is routing: if you want a consultation or a case, this is the organization that would offer the written agreement. Open [**Settings → Associations → Partners**](https://my.lexpoint.io/app/settings/associations?tab=partners-active). The **Default servicing organization** card names that firm. Where a licence number is on file you will see the name and licence line so you can check the public register yourself. That line is for verification. It is not an appointment. ```media id: settings-primary-service-provider type: screenshot caption: The Default servicing organization card — routing default, not a retainer. Partner organization names below are redacted. shot: /app/settings/associations?tab=partners — Default servicing organization (Immigratic + licence line) above Partner organizations Active. Light mode, 1440×900 cropped to 1383×776. Hide header name/email. Keep Immigratic. Redact other partner names. src: /media/individuals/settings-primary-service-provider.webp ``` Unless another firm was assigned to your account, the routing default is **Immigratic**, an RCIC firm. Other licensed firms are not available on Lexpoint yet. Listing them does not obligate that firm to represent you. If you already signed a retainer with them elsewhere, that agreement is separate from this listing. ## Partner codes are not counsel [Associations → Partners](/individuals/account/access-and-sharing/#partners) also has **Partner organizations**. Those connections use a partner code. They are profile consent — an employer, school, agency, or other organization can see what you agreed to share. They are not a client–counsel relationship, and they are not how licensed second-opinion firms will work when that is available. ## What this means when you read the rest of these pages This documentation describes **what the product does**. When a page says a program has a requirement, or that a score is calculated a certain way, it is describing Lexpoint's behaviour and the published criteria it applies — not telling you what to do about your own file. Where a question needs judgement, the answer is a [consultation](/individuals/consultations/book-a-consultation/) you book, and a proposal or retainer you would sign with the firm — not with Lexpoint. Lexi will say the same thing and point you there rather than answer it — see [Confirmations and limits](/individuals/lexi/approvals-and-limits/). For immigration research and program education, see [immigratic.com](https://www.immigratic.com). Program rules come from IRCC and the provinces and change often. ## Related - [Book a consultation](/individuals/consultations/book-a-consultation/) — how to request time with a licensed professional - [Access and sharing](/individuals/account/access-and-sharing/) — who can see your file - [Understanding your proposal](/individuals/proposals/understanding-proposals/) — what you are agreeing to if you retain a firm ## Frequently asked questions ### Does Lexpoint tell me whether I qualify? No. Lexpoint shows you what your profile produces — scores, requirements a program sets, and where you stand against recent draws. Reading that as a judgement about your case is advice. Only a licensed professional you retain may give that judgement — not the product, and not the organization listed as your default servicing organization. ### Who is my default servicing organization? It is the routing default Lexpoint uses if you ask for a consultation, a proposal, or a case. You can see it under Settings → Associations → Partners. Unless another firm was assigned from how you signed up, it is Immigratic. Being listed there does not make that firm your counsel. ### Can I use Lexpoint with my own consultant or lawyer? Not yet. Immigratic is the only service provider rolled out on Lexpoint today. You can still send an ImmiReport link to an outside professional. Connecting a partner code is profile consent, not hiring counsel.