---
title: Sign-in methods
description: The accounts you can use to sign in to Lexpoint, when each was connected and last used, and why there is no password to change.
product: Lexpoint — Individuals
audience: People managing their own Canadian immigration
doc_type: guide
canonical_url: https://docs.lexpoint.io/individuals/account/sign-in-methods/
app_routes: https://my.lexpoint.io/app/settings/account
last_verified: 2026-09-03
keywords: Lexpoint sign in, Google sign in, magic link, connected accounts, last sign-in, change password
license: Documentation © Lexpoint. Quote with attribution and a link to the canonical URL.
---
# Sign-in methods

Lexpoint has no password. You sign in either with Google or with a magic link sent to your email
address, and each method you have used is listed at
[**Settings → Account**](https://my.lexpoint.io/app/settings/account) under the
**Sign-in & security** tab.

That design removes the most common way accounts are lost. There is no password to reuse across
sites, leak in a breach, or hand to a convincing phishing page.

```media
id: settings-sign-in-methods
type: screenshot
caption: The Sign-in methods panel, listing each connected account with when it was connected and last used.
shot: /app/settings/account → "Sign-in & security" tab, scrolled to the "Sign-in methods" card. Use a demo account with both a Google and an email identity so two rows are visible. Light mode, 1440×900. Redact the email address.
src: /media/individuals/settings-sign-in-methods.webp
```

## Sign-in methods

The panel — *Connected accounts you can use to sign in* — lists one row per method:

| Row | What it means |
|---|---|
| **Google** | You sign in with **Continue with Google** |
| **Email (Magic Link)** | You sign in with a one-time link sent to your email address |

Each row shows the date the method was connected, when you **last used this method**, and an
**Active** badge.

Any listed method signs you in to the same account. Which one you used last does not change what you
see.

:::note[If the list is empty]
The panel reads *No sign-in methods found* only when Lexpoint has no identity on record for the
account. If you are looking at that message while signed in, report it through
[**Help & Support**](https://my.lexpoint.io/app/tickets) rather than trying to add a method — there
is nothing to fix from this screen.
:::

## Last sign-in

**Last sign-in** appears in the rail beside every settings page on a wide screen, and at the top of
the **Sign-in & security** tab on a narrow one.

Read it, occasionally. It, and the **Last used this method** line on each connected account, are the
two places where an unexpected sign-in would surface. A time or a method you do not recognise is
worth reporting through [**Help & Support**](https://my.lexpoint.io/app/tickets) immediately.

## Two-factor authentication

The second card on this tab is **Two-factor authentication** — *Add an extra layer of security using
an authenticator app*. It reads *2FA is not enabled* until you set it up, then *Your account is
protected with an authenticator app.*

Turning it on is worth the two minutes: without a password, your email inbox and your Google account
are the only things standing between someone and your immigration file. The full walkthrough is on
[Two-step verification](/individuals/account/two-step-verification/).

## Related

- [Two-step verification](/individuals/account/two-step-verification/) — the setup steps, and what sign-in looks like afterwards
- [Your account details](/individuals/account/account-details/) — why the email behind these methods cannot be changed
- [Access and sharing](/individuals/account/access-and-sharing/) — access other people hold, which sign-in security does not cover
- [Getting started](/individuals/getting-started/) — signing up and signing in for the first time

## Frequently asked questions

### How do I change my Lexpoint password?

There is no password to change. Signing in uses Google or a magic link sent to your email — the sign-in page has no password field, so there is no password for anyone to steal or for you to rotate.

### How do I know whether someone else has signed in as me?

Check Last sign-in, shown in the rail beside every settings page, and Last used this method on each connected account in Settings → Account → Sign-in & security. A time you do not recognise is worth reporting through Help and Support.

### Can I have both Google and email sign-in on one account?

Yes. Each method you have used appears as its own row under Sign-in methods, and any of them signs you in to the same account.